You get the price before we start — not after. Truck-mounted hot water extraction for carpet, rugs, and upholstery across Medford and the Rogue Valley, with a firm quote before any equipment comes off the van.
📞 Call now: [PHONE]Living here puts four things into your carpet that a vacuum will not lift out. If you have been in the valley for even one summer, you already know most of them.
The Rogue Valley sits in a bowl. When smoke arrives, the same temperature inversions that trap winter woodsmoke hold summer wildfire smoke close to the ground for days at a time. Oregon DEQ tracks this — from 1985 through 2012, Medford recorded 41 days at Unhealthy for Sensitive Groups or worse, roughly 1.5 days a year, and those days have climbed sharply since about 2012. Smoke is PM2.5: particles small enough to sink past the pile and sit in the fiber and backing. They do not vacuum out.
Jackson County is orchard country. Pear blossom, oak, and valley grasses run from roughly March into May. Every door on Crater Lake Avenue, every door in Hillcrest, is a delivery point. Carpet acts like a filter and holds it.
Bear Creek Greenway, the Table Rocks trailheads, Prescott Park on Roxy Ann. Medford is an outdoor town with a wet season. What comes back in on boots and paws is fine grit, and fine grit cuts carpet fiber every time someone walks on it.
Census figures put a large share of Medford households in rentals. Between tenants, carpet takes years of use in a single stretch with no deep clean in the middle.
You may have seen carpet cleaners in this area advertise a hard water treatment or a sequestering agent for Medford water. Medford Water says otherwise.
Their published water quality answers describe both Big Butte Springs and the Rogue River supply as moderately soft, typically 25 to 40 parts per million, or 1.4 to 2.4 grains per gallon. The Water Quality Association classifies anything under 3.5 grains per gallon as soft water.
Medford does not have a hard water problem. Big Butte Springs sits about thirty miles northeast of town and supplies roughly 150,000 people in the valley with water clean enough that it needs disinfection and nothing else.
So if grey haze is showing up in your carpet after a cleaning, minerals are almost never the cause. In our experience the real causes are detergent residue left behind by weak extraction, soil wicking back up from the pad as the carpet dries, or genuine traffic lane wear where the fiber is scratched and no longer reflects light evenly. Those three problems have three different fixes. Selling you a mineral treatment fixes none of them.
Most carpet cleaners here will not publish a number. We will.
| Job | Typical range |
|---|---|
| One or two rooms | $150 to $200 |
| Three rooms plus a hallway | $200 to $250 |
| Whole home, four to five areas | $300 to $400 |
| Whole home plus upholstery | $400 to $500 |
| Area rug, cleaned at our shop | $50 to $150 per rug |
| Pet urine treatment | Added per affected zone |
These are real Medford ranges. If your quote from anyone comes in far under $150 for a whole house, ask what is being skipped. Your exact price comes from the walkthrough, before we plug anything in. It does not change once we start.
We would rather lose the job than take your money for a result you will not be happy with.
If the pile is matted flat, the backing has come apart, or the traffic lanes are worn through to the weave, cleaning will not bring it back. We will tell you that at the door and we will not charge you.
Surface treatment reduces the smell. It does not end it. We check with a UV light before we start. If the pad is involved, you hear it from us first, along with what your real options are.
Bleach, some dyes, acidic spills left to sit, and long term pet contamination can change the fiber for good. We identify these at the walkthrough so you know what to expect.
We look at the carpet with you before anything comes off the van. Fiber type, problem spots, UV check on any pet job. Then you get the price. Not an estimate. The price.
We vacuum before we go wet. Dry soil removed now is soil that never turns to mud in the pile. Skipping this step is the single most common shortcut in this trade.
Smoke needs an alkaline pre spray and dwell time. Pet urine needs enzyme. General soil needs neither. Then truck mounted hot water extraction, which pulls far harder than any rental machine.
We go through every cleaned room with you. Anything not right gets handled while we are still there. If something wicks back, the same technician returns at no charge.
Carpet is usually dry in two to four hours in Medford summer conditions. In winter, or with the house closed up during smoke season, allow four to six.
[OWNER NAME] runs this business and works on the trucks.
I have been cleaning carpet in Jackson County since [YEAR]. IICRC certified, certificate [CERT NUMBER]. The thing that took me longest to learn was that most callbacks are not about cleaning at all — they are about overwetting.
No call center. No rotating crew you have never met. The person who quotes your job is the person who does it.
Truck mounted hot water extraction for homes across Medford and the valley.
UV inspection to map the full contamination area, not just the spot you point at. Enzyme treatment with proper dwell time.
Wool, synthetic, Persian, braided. Pickup and delivery available. Fiber type decides the method — wool is not treated like a synthetic.
Sofas, sectionals, dining chairs, mattresses.
Kitchen, bathroom, entryway.
Wrinkles, seams, burns, patches. Very few cleaners in this valley still do repair work.
Itemized invoices suitable for deposit records, with before and after documentation on request.
Offices, medical and dental practices, churches, daycares, and short term rentals. Scheduled after hours when the space needs to be empty.
This comes up on nearly every move out job, and almost nobody explains it clearly.
Oregon law is specific. Under ORS 90.300(7)(c)(A), a landlord may deduct carpet cleaning from a security deposit only when all three of these are true:
If those three conditions are met, the charge can stand even if you cleaned the carpet yourself before handing back the keys. Separately, ORS 90.300 does not allow deductions for ordinary wear and tear, and a landlord has 31 days after the tenancy ends to return the deposit or provide a written itemized accounting.
What this means in practice. If your agreement contains that clause, get the cleaning done with a real machine and get a dated, itemized receipt. That receipt is your evidence. We provide one on every job.
This is general information, not legal advice. Oregon Law Help and Legal Aid Services of Oregon publish free tenant guides, and the statute itself is public at oregon.public.law.
We are based at 2109 Roberts Rd in east Medford, off Crater Lake Avenue near North Medford High School. That matters for two reasons.
First, response time. Most of Medford is fifteen minutes from our door, which is why same day and next day openings are realistic here and not just a line on a website.
Second, we know this housing stock because we live in it. Homes along Roberts Road average a build year around 1973. Much of east Medford is the same era. That means a lot of carpet in these neighborhoods is either original to a 1990s or 2000s remodel or older, and it is exactly the kind of carpet people assume is finished when it usually is not.
If you are somewhere in Jackson County that is not on that list, call and ask. The answer is usually yes.
Three rooms and a hallway typically runs $200 to $250. A whole home runs $300 to $400. See the pricing table above for the full breakdown. Your firm price comes from the walkthrough.
Two to four hours in summer. Four to six in winter or with the house closed up. Socks are fine sooner than shoes.
Yes. This is the most common complaint we hear about other companies in this valley, and we hear it constantly. If we are on a wand and cannot pick up, you get a call back the same day. Text works too.
Not necessary. We vacuum as part of the job. What helps more is clearing small items off the floor and telling us about spots you already treated yourself, because some store bought spotters leave residue that changes how we approach the area.
No tip is expected. Nobody here works for tips. If you want to do something useful, leave a review or tell a neighbor.
Usually one of two things. Overwetting, where too much water goes in and not enough comes out, so the pad stays damp. Or wicking, where contamination in the pad rises back to the surface as the carpet dries. Both are preventable. Both are fixable.
Often yes. A lot of Medford housing carries mid pile nylon from the late 1990s and early 2000s that was built to last. Whether it is worth it depends on pile condition, pad contamination, and the backing. We can tell you at the walkthrough, and we will tell you honestly if the answer is no.
Yes, but not with a standard clean. Smoke needs an alkaline pre spray and adequate dwell time before extraction. If a previous cleaning did not fix the smell, it almost certainly skipped that step.
Yes. Everything comes back once the carpet is dry, usually two to four hours. Tell us at booking if anyone in the house has a specific sensitivity and we will adjust.
Yes, and it is a real part of our work. Itemized invoices, before and after photos, and scheduling that fits turnover windows.
Same day and next day openings most weeks. You get the price before we start and it does not move.
Serving Medford, Central Point, Jacksonville, Phoenix, Talent, Ashland, White City, Eagle Point, Gold Hill, Rogue River, Shady Cove, and Jackson County.
The published authorities behind the claims above.