Every Room Counted Out Loud Before We Quote
No surprise areas. No charge you find out about at the door. We count the job with you, hand you the number, and that number is what you pay.
Walkthrough and room count with you. Fiber identification. UV check on any pet job. Your firm price.
Dry vacuum of every area. Pre spray matched to the soil, with real dwell time. Truck mounted hot water extraction. Edge and corner detailing where the wand cannot reach.
Carpet grooming after extraction. Blocks under wood furniture legs. Final walkthrough with you before we leave.
Dated, itemized receipt. Callback with the same technician if anything needs another look.
Across the industry, a “room” is not a room. It is an area with a size cap.
Stanley Steemer defines an area as any room up to 300 square feet, and counts baths, halls, staircases, and large walk in closets as separate areas. Some companies cap at 225 square feet, and anything larger counts as two.
So a $145 three room special can become six areas at the door. Nothing dishonest happened. You just were not told.
How we count against the industry standard
| Us | Typical company | |
|---|---|---|
| Room size cap | 350 sq ft | 225 to 300 sq ft |
| Hallways | Free with two or more rooms | Counted as a separate area |
| Walk in closets | Free off a room we are cleaning | Counted separately |
| Stairs | One area | Separate area, or $3 to $4 per step |
| Furniture moving | Included | Often $25 to $65 per hour |
| Price | Fixed at the door | Quoted by phone, adjusted on site |
Bring a tape measure to the walkthrough. We would rather you check.
It protects it, but only if the method is right and you keep the receipt.
Carpet warranties are not passive. They carry maintenance obligations, and the paperwork matters as much as the cleaning.
| Manufacturer | What the warranty requires |
|---|---|
| Mohawk | Professional cleaning every 18 months using products, equipment, or systems with the CRI Seal of Approval |
| Shaw | Service by an IICRC Certified Firm, with proof of periodic hot water extraction |
| Stainmaster | Hot water extraction by a trained professional at least every 24 months |
| Beaulieu | Hot water extraction following IICRC S100, every 12 to 18 months, receipts as proof |
Shaw goes further. Cleaning by a service outside those terms may cause damage the warranty will not cover.
If your carpet is under ten years old, there is a good chance it is still covered and nobody told you a cleaning schedule was part of the deal. We give a dated, itemized receipt on every job.
The median construction year in Medford is 1984. That one number hides four very different jobs.
Roughly half the housing stock, with 8.8 percent built before 1940. Hillcrest, older Laurelhurst, the streets off Barneburg Hill. Carpet here is usually on its second or third replacement. Expect subfloor movement, old tack strip, and near Bear Creek the occasional moisture history.
The largest segment, with 15 percent of Medford homes built between 2000 and 2009 alone. Most carry nylon or polyester cut pile on its first or second cycle. This carpet responds best to heat and proper chemistry, and owners write it off far too early. A twenty year old nylon in decent shape usually has years left.
New carpet needs 12 to 18 months to settle before a first clean is worth doing. Builder grade nylon in light colors shows body oils and pet dander long before it shows soil.
The Almeda Fire destroyed much of Talent and Phoenix in September 2020. Rebuilt homes came online through 2022 and 2023. That carpet is now three to five years old, due its first professional clean, and has sat through several smoke seasons.
Olefin turns up in a lot of Medford rentals because it is cheap, and it does not respond like nylon. Berber loop pile and wool need different chemistry again. We identify the fiber at the walkthrough, because getting it wrong is how carpet gets damaged.
Every year the same call comes in the first cold week of October.
The furnace runs for the first time since spring. The house warms up. A stale, smoky smell comes with it and nobody can find the source.
The source is the carpet. Smoke particulate that settled through July and August sits in the pile doing nothing until warm air moves through it.
The fix is timing. Clean at the end of smoke season, late September or early October, before the heating comes on. Same job, same price, and the smell never arrives.
Fifteen minutes of work, and none of it is vacuuming.
Toys, shoes, pet bowls, floor lamps, plant pots.
We move the furniture. You move the vase.
Store bought spotters often leave a sticky residue that attracts soil, and some contain optical brighteners that alter fiber color. We treat those areas differently, but only if we know.
The truck runs from the driveway or street. On narrower streets in older parts of town we may need the space out front.
Doors stay open while the hose is run.
That is our step, and skipping it is the most common shortcut in this trade.
Sofas, chairs, coffee tables, end tables, dining chairs, ottomans, small bookcases, lighter dressers.
Pianos, gun safes, waterbeds, aquariums, wall mounted electronics, loaded china cabinets, and anything a fall would injure someone or ruin.
We clean around what stays and put blocks under wood legs while the carpet dries, so nothing stains from below.
Stay off it in shoes, keep air moving, give it a day.
If a spot reappears two days later, that is wicking, not a failed cleaning. Let us know and we handle it. It is covered.
Most Medford homes need professional cleaning every 12 to 18 months. Homes with pets, children, or allergy sufferers benefit from every 6 to 12 months.
That matches what Shaw and Mohawk both publish.
| Household | Frequency |
|---|---|
| Two adults, no pets | 18 months |
| Family with children | 12 months |
| Pets indoors | 6 to 12 months |
| Asthma or allergies | 6 to 12 months |
| Rental between tenants | Every turnover |
Two local factors push Medford toward the shorter end. Smoke season loads carpet with fine particulate every summer, and the wet months drag grit in daily.
Clean before the carpet looks bad. Once soil has cut the fiber, no cleaning brings the shine back.
Three rooms and a hallway typically runs $200 to $250 in Medford. A whole home runs $300 to $400.
HomeAdvisor puts the Portland area average at $187 with a typical range of $129 to $252, so Medford sits in normal Oregon territory.
Your number comes from the walkthrough and does not change after that.
See the full Medford pricing breakdown
Residential carpet cleaning is one part of what we do across the Rogue Valley. See the full range of services on our Medford carpet cleaning home page.
One to three hours for most Medford homes, depending on room count and furniture.
Once it is dry, usually two to four hours. Socks are fine sooner. Crawling babies should wait for full dry.
Yes. Many customers leave a key or a code. We lock up and text you when the job is done.
Not if it was rinsed properly. Resoiling means detergent residue was left in the fiber. That is a workmanship problem, not a carpet problem.
Yes. Mobile homes are about 3.4 percent of Medford housing. Subfloor construction is less forgiving, so we adjust water volume.
Yes. Our minimum is $150.
Yes, which is what Mohawk and Beaulieu warranties specifically call for.
Yes, counted as one area. Stairs carry more foot traffic per square foot than any other carpet in the house and usually need an extra pass.
Tell us at the final walkthrough and we handle it before we pack up. After that, our callback applies.
Yes. About 43.7 percent of Medford households rent. If you need a receipt for a deposit, say so at booking, and ask about our move out and rental turnover cleaning.
Same day and next day openings most weeks. You get the price before we start and it does not move.
Serving Medford, Central Point, Jacksonville, Phoenix, Talent, Ashland, White City, Eagle Point, Gold Hill, Rogue River, Shady Cove, and Jackson County.